Hosted Voice

Hi-Tek Data Hosted Voice by ShoreTel Sky is a state-of-the-art, full featured phone system solution that delivers significant advantages including increased revenues and productivity, geographic flexibility, real time disaster recovery and reduced technology risk. Hosted Voice is an affordable managed network solution that eliminates the cost of purchasing and maintaining an on-premises phone system.

Hi-Tek Data Hosted Voice is a fully scalable solution that can grow as your business evolves. It allows you the flexibility to add features and services as they become available, enabling you to add business value.

Rich Business VoIP Phone System Features

  • More than 90 enterprise-level phone features are included with our VoIP offering at no additional charge
  • Several optional features, including call recording, on-demand conferencing, voicemail to email transcription and fax to email

Comprehensive Unified Communications

  • Streamlines communications
  • Collaborate any way you need (softphones, BYOD, chat, share desktops, etc.)
  • Use your smartphone just as you would your office desk phone
  • Never miss an important call or message
  • Read your voicemails delivered to your email inbox
  • Helps increase sales, customer satisfaction and operational efficiencies

Complete 3rd Party Application Integrations

  • CRM/ERP (e.g., Netsuite, Sage, etc.)
  • Applicant Tracking (e.g. Bullhorn, JobDiva, Sendouts, MaxHire, etc.)
  • Click-to-dial from all major web browsers
  • Phone to App API for integration with other packaged solutions

Rich Data Mining and Intelligence

  • Easy-to-use web interface to set preferences and monitor activity
  • Call metrics, including sales performance, service levels and staffing efficiency
  • Phone-based Business Intelligence and Analytics with detailed reports and dashboards